TorGuard Not Connecting – How To Fix (2023 Update)

I have a Torguard VPN subscription, but when I create the container using docker compose, it gets unhealthy and keeps reconnecting to the vpn service without any luck.

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Bug: Torguard OpenVPN is not working #712

bartje885 opened this issue Nov 17, 2021 · 11 comments

Bug: Torguard OpenVPN is not working #712

bartje885 opened this issue Nov 17, 2021 · 11 comments

Comments

bartje885 commented Nov 17, 2021

Is this urgent?

Host OS

CPU arch

VPN service provider

What are you using to run the container

What is the version of Gluetun

What’s the problem ��

I have a Torguard VPN subscription, but when I create the container using docker compose, it gets unhealthy and keeps reconnecting to the vpn service without any luck.

When I use my friend’s Private internet access credentials it works like a charm.

Last output from Portainer: 2021/11/17 07:12:20 ERROR HTTP response status is not OK: 500 Internal Server Error: lookup github.com on 1.1.1.1:53: write udp 172.23.0.2:57854->1.1.1.1:53: write: operation not permitted 2021/11/17 07:12:20 INFO Shutdown successful

Share your logs

3. Your Internet connection is not working ��, ensure it works 4. Something else ➡️ https://github.com/qdm12/gluetun/issues/new/choose 2021/11/17 07:19:46 INFO openvpn: TLS Error: TLS handshake failed 2021/11/17 07:19:46 INFO openvpn: SIGTERM received, sending exit notification to peer 2021/11/17 07:19:46 INFO openvpn: SIGTERM[soft,tls-error] received, process exiting 2021/11/17 07:19:46 INFO vpn: retrying in 15s 2021/11/17 07:19:52 INFO healthcheck: program has been unhealthy for 1m6s: restarting VPN 2021/11/17 07:20:01 INFO firewall: setting VPN connection through firewall. 2021/11/17 07:20:01 INFO openvpn: OpenVPN 2.5.2 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on May 4 2021 2021/11/17 07:20:01 INFO openvpn: library versions: OpenSSL 1.1.1l 24 Aug 2021, LZO 2.10 2021/11/17 07:20:01 INFO openvpn: TCP/UDP: Preserving recently used remote address: [AF_INET]206.217.216.13:1912 2021/11/17 07:20:01 INFO openvpn: UDP link local: (not bound) 2021/11/17 07:20:01 INFO openvpn: UDP link remote: [AF_INET]206.217.216.13:1912 2021/11/17 07:21:01 WARN openvpn: TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity) �������������������������������� That error usually happens because either: 1. The VPN server IP address you are trying to connect to is no longer valid �� Update your server information using https://github.com/qdm12/gluetun/wiki/Updating-Servers 2. The VPN server crashed ��, try changing your VPN servers filtering options such as REGION 3. Your Internet connection is not working ��, ensure it works 4. Something else ➡️ https://github.com/qdm12/gluetun/issues/new/choose 2021/11/17 07:21:01 INFO openvpn: TLS Error: TLS handshake failed 2021/11/17 07:21:01 INFO openvpn: SIGTERM received, sending exit notification to peer 2021/11/17 07:21:01 INFO openvpn: SIGTERM[soft,tls-error] received, process exiting 2021/11/17 07:21:01 INFO vpn: retrying in 15s 2021/11/17 07:21:12 INFO healthcheck: program has been unhealthy for 1m11s: restarting VPN 2021/11/17 07:21:16 INFO firewall: setting VPN connection through firewall. 2021/11/17 07:21:16 INFO openvpn: OpenVPN 2.5.2 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on May 4 2021 2021/11/17 07:21:16 INFO openvpn: library versions: OpenSSL 1.1.1l 24 Aug 2021, LZO 2.10 2021/11/17 07:21:16 INFO openvpn: TCP/UDP: Preserving recently used remote address: [AF_INET]206.217.216.4:1912 2021/11/17 07:21:16 INFO openvpn: UDP link local: (not bound) 2021/11/17 07:21:16 INFO openvpn: UDP link remote: [AF_INET]206.217.216.4:1912 2021/11/17 07:22:17 WARN openvpn: TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity) �������������������������������� That error usually happens because either: 1. The VPN server IP address you are trying to connect to is no longer valid �� Update your server information using https://github.com/qdm12/gluetun/wiki/Updating-Servers 2. The VPN server crashed ��, try changing your VPN servers filtering options such as REGION 3. Your Internet connection is not working ��, ensure it works 4. Something else ➡️ https://github.com/qdm12/gluetun/issues/new/choose 2021/11/17 07:22:17 INFO openvpn: TLS Error: TLS handshake failed 2021/11/17 07:22:17 INFO openvpn: SIGTERM received, sending exit notification to peer 2021/11/17 07:22:17 INFO openvpn: SIGTERM[soft,tls-error] received, process exiting 2021/11/17 07:22:17 INFO vpn: retrying in 15s 2021/11/17 07:22:32 INFO firewall: setting VPN connection through firewall. 2021/11/17 07:22:32 INFO openvpn: OpenVPN 2.5.2 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on May 4 2021 2021/11/17 07:22:32 INFO openvpn: library versions: OpenSSL 1.1.1l 24 Aug 2021, LZO 2.10 2021/11/17 07:22:32 INFO openvpn: TCP/UDP: Preserving recently used remote address: [AF_INET]206.217.216.17:1912 2021/11/17 07:22:32 INFO openvpn: UDP link local: (not bound) 2021/11/17 07:22:32 INFO openvpn: UDP link remote: [AF_INET]206.217.216.17:1912 2021/11/17 07:22:32 INFO healthcheck: program has been unhealthy for 1m16s: restarting VPN 2021/11/17 07:22:32 INFO vpn: stopping 2021/11/17 07:22:32 INFO vpn: starting 2021/11/17 07:22:32 INFO firewall: setting VPN connection through firewall. 2021/11/17 07:22:32 INFO openvpn: OpenVPN 2.5.2 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on May 4 2021 2021/11/17 07:22:32 INFO openvpn: library versions: OpenSSL 1.1.1l 24 Aug 2021, LZO 2.10 2021/11/17 07:22:32 INFO openvpn: TCP/UDP: Preserving recently used remote address: [AF_INET]206.217.216.9:1912 2021/11/17 07:22:32 INFO openvpn: UDP link local: (not bound) 2021/11/17 07:22:32 INFO openvpn: UDP link remote: [AF_INET]206.217.216.9:1912 2021/11/17 07:23:32 WARN openvpn: TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity) �������������������������������� That error usually happens because either: 1. The VPN server IP address you are trying to connect to is no longer valid �� Update your server information using https://github.com/qdm12/gluetun/wiki/Updating-Servers 2. The VPN server crashed ��, try changing your VPN servers filtering options such as REGION 3. Your Internet connection is not working ��, ensure it works 4. Something else ➡️ https://github.com/qdm12/gluetun/issues/new/choose 2021/11/17 07:23:32 INFO openvpn: TLS Error: TLS handshake failed 2021/11/17 07:23:32 INFO openvpn: SIGTERM received, sending exit notification to peer 2021/11/17 07:23:32 INFO openvpn: SIGTERM[soft,tls-error] received, process exiting 2021/11/17 07:23:32 INFO vpn: retrying in 15s 2021/11/17 07:23:47 INFO firewall: setting VPN connection through firewall. 2021/11/17 07:23:47 INFO openvpn: OpenVPN 2.5.2 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on May 4 2021 2021/11/17 07:23:47 INFO openvpn: library versions: OpenSSL 1.1.1l 24 Aug 2021, LZO 2.10 2021/11/17 07:23:47 INFO openvpn: TCP/UDP: Preserving recently used remote address: [AF_INET]206.217.216.15:1912 2021/11/17 07:23:47 INFO openvpn: UDP link local: (not bound) 2021/11/17 07:23:47 INFO openvpn: UDP link remote: [AF_INET]206.217.216.15:1912 2021/11/17 07:23:53 INFO healthcheck: program has been unhealthy for 1m21s: restarting VPN 2021/11/17 07:23:53 INFO vpn: stopping 2021/11/17 07:23:53 INFO vpn: starting 2021/11/17 07:23:53 INFO firewall: setting VPN connection through firewall. 2021/11/17 07:23:53 INFO openvpn: OpenVPN 2.5.2 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on May 4 2021 2021/11/17 07:23:53 INFO openvpn: library versions: OpenSSL 1.1.1l 24 Aug 2021, LZO 2.10 2021/11/17 07:23:53 INFO openvpn: TCP/UDP: Preserving recently used remote address: [AF_INET]206.217.216.13:1912 2021/11/17 07:23:53 INFO openvpn: UDP link local: (not bound) 2021/11/17 07:23:53 INFO openvpn: UDP link remote: [AF_INET]206.217.216.13:1912 

Share your configuration

Docker-compose script for torguard: https://jpst.it/2GdGM Docker-compose script for pia: https://jpst.it/2GdHo

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TorGuard Not Connecting – How To Fix (2023 Update)

While Accessing TorGuard If your TorGuard Not Connecting and want to know How to fix then there is a way to solve it if your Torguard keeps disconnecting. Here In this post, we will discuss the simple steps that can help you to fix this issue.

For more information continue reading this post and connect with us at the end of the blog and try the mentioned tips.

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Table of Contents

How To Fix TorGuard Not Connecting Issue?

You can follow the noted tips if you are facing TorGuard Not Connecting with internet issues or causing some problems while working.

• Check your Internet Access
• Change Server location
• Change VPN Protocol
• Change DNS Setting
• Disable IPv6 leak protection

After all these tips if you are also facing issues then you can use the Alternative of TorGuard which will also be helpful for you.

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What To Do If TorGuard Keeps Disconnecting In 2023?

Although Torguard is a great VPN that has one of the best security features. Torguard does not keep logs, It has one of the best VPN services. But If TorGuard Not Connecting continuously then here I mentioned the simple tips and tricks that might be helpful for you. So just follow the steps that might be helpful for you if your Torguard keeps disconnecting.

Check For Internet Access

If you are facing a connectivity issue with TorGuard then first you make sure that you have access to the internet. If the internet is working Turn off TorGuard and exit. After that, try opening a new website on your browser.

If you are capable to visit from one website to another website easily then your internet is working fine and you need to turn off TorGuard.

After all, if you are not getting internet access then maybe your connection is a problem. Try restarting your network devices. So check your internet access if you encounter TorGuard Not Connecting issues. If you are still planning to buy Torguard VPN then use the Torguard lifetime subscription plan to get extra discount.

Change Server location

If your Torguard keeps disconnecting and you are unable to connect with a particular server then you should try different server locations. Sometimes servers are deliberately taken offline by providers for maintenance or repair. So this may cause a TorGuard connectivity issue.

For best performance, you should connect to the server that is closer to your geographical location. But if you still facing issues then connect with the other server. If you do not have Torguard then buy it using Torguard’s 60% off deal.

TorGuard 7 Day Free Trial
Get TorGuard 7 day free trial to explore all the features and advantages giving by TorGuard VPN.

Get TorGuard 7 day free trial to explore all the features and advantages giving by TorGuard VPN. Show Less

Change VPN Protocol

A VPN protocol is responsible for taking care of establishing communication between your system and the internet as well. Some IPs block certain protocols due to government laws or other issues.

If you are using the default protocol then It could be possible of having connectivity issues in TorGuard.

Change DNS Setting

By default, TorGuard uses its own DNS Servers but these can sometimes give problems to users. It is possible to change the DNS through the setting > Network TorGuard Menu.

You can select Google DNS rather than TorGuard and if you detect some improvement in performance after connecting with the new DNS. Then It might be possible that TorGuard Own DNS having issues. Check the all above-mentioned tips if TorGuard Not Connecting with internet.

Disable IPV6 leak Protection

The IPV6 leak protection is a reliable feature for users whose ISPs provide them with IPV6. But it is still very rare as most of the world uses IPv4 only. You can use TorGuard promo code to buy this VPN and change IPV6 to IPV4 because TorGuard supports both protocols.

There are no real benefits of using IPV6 leak protection if you are not using this system of IP addresses. Having IPV6 leak protection can cause connectivity issues if your network configuration only uses IPV4.

How To Solve TorGuard VPN Login Issue In 2023?

If your Torguard keeps disconnecting then don’t worry. Follow the below-mentioned step if you have a login or other account-related issues. Just follow the all tips if you have the same problem that TorGuard Not Connecting How to fix it.

• Maybe your TorGuard Server is down which is causing login/account-related issues. You can try logging in after a few minutes.
• In case your mobile data/ Wifi connection not working properly. Check your connection.
• You may be filled wrong login credentials. Please confirm the information that you are entering is correct.
• Your account may be banned or deactivated so please read the error messages.

TorGuard 7 Day Free Trial
Get TorGuard 7 day free trial to explore all the features and advantages giving by TorGuard VPN.

Get TorGuard 7 day free trial to explore all the features and advantages giving by TorGuard VPN. Show Less

How can I troubleshoot connection problems with TorGuard VPN?

If Torguard disconnects internet, follow the below-mentioned solution to troubleshoot Torguard not Connecting issues

• Make sure your internet connection is reliable and functioning correctly by checking it.
• Make sure your TorGuard VPN subscription is ongoing and not past due.
• To determine if the problem is particular to a certain place, try connecting to different servers or locations.
• Make sure the firewall and antivirus settings on your device are not preventing the VPN connection by checking them.
• For assistance with resolving the connection issue, contact TorGuard support.

What Should I Do If I Am Having TorGuard VPN App Installation Issues?

Try the noted tips if you are facing TorGuard VPN app installation issues in 2023. If you are planning to buy Torguard then you can use Torguard free trial before you buy.

• Check your WiFi/internet connection for connectivity
• Please check your mobile storage space if you don’t have space in your disk then you can’t able to install an app.
• Confirm that the app you are trying to install is supported by your android version.

Why Does Torguard Keep Disconnecting In 2023?

Some ISPs restrict specific protocols because of legal requirements or other technological issues. Therefore, utilizing the default protocol could be the cause of your connectivity problems with TorGuard Not Working since it might not be compatible with your ISP’s configuration.

How Do I Fix TorGuard Not Connecting Issues In 2023?

Uninstall the app, reboot your device and install the app again. Try connecting once more if you are facing TorGuard connecting problem. If you are using a computer, try disabling any antivirus as it can interrupt with TorGuard Connection.

After a lot of research, we are also comparing Torguard with other VPNs which are noted in vpnblade.com such as:-

• TorGuard Vs SurfShark
• TorGuard Vs CyberGhost

Conclusion – TorGuard Not Connecting

In the above part, we mentioned How to fix TorGuard Not Connecting and I hope after reading all tips you are capable to fix TorGuard Not working issue without any problems. If you are satisfied then read another post from vpnblade.com for more interesting knowledge.

Hi, I’m Liza Parker, a passionate researcher and writer dedicated to creating content that promotes online privacy and security through VPN technology. With years of experience in the VPN industry, I am committed to staying up-to-date with the latest advancements in VPN technology and sharing my expertise with readers like you. My goal is to help you make informed decisions about your online security and privacy by providing you with accurate and reliable information about VPNs. Let’s explore the world of VPN together and protect our digital identities!

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