PureVPN’s Server Locations
It doesn’t matter what type of query you have regarding PureVPN. From a slow connection to accessing a certain sports network to trouble logging in, PureVPN’s friendly customer representatives are here to help.
PureVPN’s Dedicated 24/7 VPN Support
We at PureVPN guarantee excellent customer support, just like our supreme VPN service.
Try PureVPN 31-Day Money-Back Guarantee
How can I access PureVPN’s customer service?
Whenever you need any form of assistance regarding PureVPN, you can approach a representative through the Live Chat option on the website. We’re available 24/7/365.
You can also head over to the contact us page where you’ll be required to submit your name, email address, and a message. For further details, you can also email us at [email protected]
It doesn’t matter what type of query you have regarding PureVPN. From a slow connection to accessing a certain sports network to trouble logging in, PureVPN’s friendly customer representatives are here to help.
PureVPN provides four main communication channels to address your concerns: Live Chat, a Contact Us form, direct email, and our Support Center.
Live Chat
Head over to any page on our website. On the bottom right side of the page, you’ll see a green Live Chat option. A customer representative will be assigned to you, and you can begin explaining your query.
Contact Us
PureVPN’s dedicated contact us page is your entry point for any queries/suggestions/improvements you have in mind regarding the VPN service, or if you want less than real-time support.
Once you’re on the page, we’ll need basic information to get back to you, such as your name, email address, the country where you’re residing, and a message you have for us.
After you’re done typing the message, you can submit the query. A dedicated team member will review your concern, and get back to you. The average response time can range from mere minutes to a few hours.
Want a shortcut to reach us about anything at all related to getting online? Drop us a line at [email protected].
Support Center
PureVPN’s Support area hosts a plethora of information regarding getting started using our VPN service and about using VPNs in general.
Once there, you’ll come across information on Setup Guides, Troubleshooting, Account and Billing information for PureVPN, VPN Use Cases, and Frequently Asked Questions.
You can generate a ticket by logging in to PureVPN’s Member Area with your credentials. A support agent will look into your query and resolve the issue accordingly.
If you have any suggestions or ideas in mind regarding the VPN service, you can share them with us. You can also participate in PureVPN’s Beta Program by becoming a beta tester so that you can get an early look at some of our upcoming features and enhancements (and trust us, we know you’ll love it).
To stay up to date with the most recent happenings at PureVPN, you can follow us on Facebook, Twitter, and YouTube.
Learn More About PureVPN’s Features
- Split Tunneling
- AES Encryption
- Secure WiFi
- Safe P2P File Sharing
- Internet Kill Switch
- iOS on Demand
- DNS Leak Protection
- Windows VPN
- Mac VPN
- Android VPN
- iOS VPN
- Chrome Extension
- Brave Extension
- Firefox Extension
- Edge Extension
- Android TV VPN
- Firestick TV VPN
- Huawei VPN
- Chromebook VPN
- DDWRT Applet
- Router VPN
- Linux VPN
- Dedicated IP VPN
- Gaming VPN
- Port Forwarding
- Business VPN
- PureKeep
- What is My IP
- DNS Leak Test
- IPv6 Leak Test
- WebRTC Leak Test
- VPN Affiliate Program
- Developers (API)
- White Label VPN
- Student Discount
- VPN Reseller Program
Connect with us
© 2007 – 2023 PureVPN All Rights Reserved PureVPN, brand of GZ Systems Limited Intershore Chambers P.O Box 4342, Road Town, Tortola, British Virgin Islands
Company Registration No: 2039934
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We use 1st and 3rd party cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit “Cookie Settings” to provide a controlled consent.
Manage consent
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
| Cookie | Duration | Description |
|---|---|---|
| __stripe_mid | 1 year | This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any patment information on a server. |
| __stripe_sid | 30 minutes | This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any patment information on a server. |
| Affiliate ID | 3 months | Affiliate ID cookie |
| cookielawinfo-checbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”. |
| cookielawinfo-checbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”. |
| cookielawinfo-checbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other. |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”. |
| Data 1 | 3 months | |
| Data 2 | 3 months | Data 2 |
| JSESSIONID | session | Used by sites written in JSP. General purpose platform session cookies that are used to maintain users’ state across page requests. |
| PHPSESSID | session | This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. |
| woocommerce_cart_hash | session | This cookie is set by WooCommerce. The cookie helps WooCommerce determine when cart contents/data changes. |
| XSRF-TOKEN | session | The cookie is set by Wix website building platform on Wix website. The cookie is used for security purposes. |
functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
| Cookie | Duration | Description |
|---|---|---|
| __lc_cid | 2 years | This is an essential cookie for the website live chat box to function properly. |
| __lc_cst | 2 years | This cookie is used for the website live chat box to function properly. |
| __lc2_cid | 2 years | This cookie is used to enable the website live chat-box function. It is used to reconnect the customer with the last agent with whom the customer had chatted. |
| __lc2_cst | 2 years | This cookie is necessary to enable the website live chat-box function. It is used to distinguish different users using live chat at different times that is to reconnect the last agent with whom the customer had chatted. |
| __oauth_redirect_detector | This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality. | |
| Affiliate ID | 3 months | Affiliate ID cookie |
| Data 1 | 3 months | |
| Data 2 | 3 months | Data 2 |
| pll_language | 1 year | This cookie is set by Polylang plugin for WordPress powered websites. The cookie stores the language code of the last browsed page. |
performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Rakuten Advertising is a third party company that uses cookies on the website, you can view their privacy policy at this address: https://rakutenadvertising.com/legal-notices/services-privacy-policy/
| Cookie | Duration | Description |
|---|---|---|
| _ga | 2 years | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
| _ga_J2RWQBT0P2 | 2 years | This cookie is installed by Google Analytics. |
| _gat_gtag_UA_12584548_1 | 1 minute | This cookie is set by Google and is used to distinguish users. |
| _gat_UA-12584548-1 | 1 minute | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
| _gcl_au | 3 months | This cookie is used by Google Analytics to understand user interaction with the website. |
| _gid | 1 day | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. |
| _hjAbsoluteSessionInProgress | 30 minutes | No description available. |
| _hjFirstSeen | 30 minutes | This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. |
| _hjid | 1 year | This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
| _hjIncludedInPageviewSample | 2 minutes | No description available. |
| _hjIncludedInSessionSample | 2 minutes | No description available. |
| _hjTLDTest | session | No description available. |
| PAPVisitorId | 1 year | This cookie is set by the Post Affiliate Pro.This cookie is used to store the visitor ID which helps in tracking the affiliate. |
advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
| Cookie | Duration | Description |
|---|---|---|
| _fbp | 3 months | This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. |
| fr | 3 months | The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin. |
| IDE | 1 year 24 days | Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. |
| NID | 6 months | This cookie is used to a profile based on user’s interest and display personalized ads to the users. |
| test_cookie | 15 minutes | This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user’s browser supports cookies. |
| VISITOR_INFO1_LIVE | 5 months 27 days | This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website. |
| YSC | session | This cookies is set by Youtube and is used to track the views of embedded videos. |
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
| Cookie | Duration | Description |
|---|---|---|
| _app_session | 1 month | No description available. |
| _dc_gtm_UA-12584548-1 | 1 minute | No description |
| _gfpc | session | No description available. |
| 71cfb2288d832330cf35a9f9060f8d69 | session | No description |
| cli_bypass | 3 months | No description |
| CONSENT | 16 years 6 months 13 days 18 hours | No description |
| gtm-session-start | 2 hours | No description available. |
| isoCode | 1 month | No description available. |
| L-k26wU | 1 day | No description |
| L-KVHA4 | 1 day | No description |
| m | 2 years | No description available. |
| newVisitorId | 3 months | No description |
| owner_token | 1 day | No description available. |
| PP-k26wU | 1 hour | No description |
| PP-KVHA4 | 1 hour | No description |
| RL-k26wU | 1 day | No description |
| RL-KVHA4 | 1 day | No description |
| wisepops | 2 years | No description available. |
| wisepops_session | session | No description available. |
| wisepops_visits | 2 years | No description available. |
| woocommerce_items_in_cart | session | No description available. |
| wp_woocommerce_session_1b44ba63fbc929b5c862fc58a81dbb22 | 2 days | No description |
| yt-remote-connected-devices | never | No description available. |
| yt-remote-device-id | never | No description available. |
PureVPN’s Server Locations
To provide users with a reliable, secure, and fast connection, PureVPN makes use of virtual server locations. A number of our servers are virtual, and these have been clearly mentioned in the list of VPN servers above for your convenience.
Full List of VPN Servers Optimized For Your Every Need
| Continents | Server Counts |
|---|---|
| North America | 2232 Servers |
| Europe | 3052 Servers |
| Asia | 560 Servers |
| Central America | 4 Servers |
| South America | 115 Servers |
| Africa | 89 Servers |
| Oceania | 483 Servers |
Tools to Check your VPN Server
Check your public IP address
Have you successfully connected to a VPN server? The easiest way to make sure your VPN is working is by checking your device’s public IP address through our free IP lookup tool .
Check your connection for IP leaks
If your VPN leaks, your connection is not as secure as you think. To ensure your VPN is doing its job, take our DNS, IPv6, and WebRTC leak tests.
Selecting the best VPN server
The Recommended Server option in our apps lets you connect to the fastest and most secure server based on your geographical location. However, you can also manually connect to the server you desire by selecting the Globe icon.
Get secured with PureVPN
Give your online activity an extra layer of protection by connecting to any of our secure VPN servers, which are placed in all key locations and support speeds of up to 20 Gbps.
Privacy on all devices!
Easy to use VPN app for all your devices
Request a VPN Server
We don’t have servers on any planets besides Earth (yet!). Just request a server at a particular location and we will do our best to deploy a high-spec and super-fast VPN server just for you.
Frequently Asked Questions
What is a VPN Server?
A VPN server is either a virtual or physical server that hosts and provides VPN services to users around the world. It’s an amalgamation of VPN software and VPN hardware that enables VPN clients to establish an encrypted connection over less secure networks.
How Can I Select the Best Server Location?
It depends on what your needs are. Take, for instance, if you want to access geo-restricted content, you’ll have to connect to a server location where the content is accessible. Similarly, if speed is your priority, you should connect to a server location that’s closer to your country.
What is a VPN Server Address?
When you use a VPN, your original IP address is replaced with one from the VPN server you are connected to. This is referred to as a VPN server address, and it’s usually shared by multiple users simultaneously.
How Do I Change a VPN Server?
If you’re using the PureVPN app, you can easily change VPN servers in no time. Simply tap/click the World icon and it will open the server list. Just select your desired one and you’ll be connected to it in no time.
What Do VPN Servers Do?
A VPN server acts as a middleman between you and the internet. When you connect to it, two things happen. First, the traffic to and from your device is encrypted, keeping your online activities safe from ISPs, hackers, and other third parties. Second, you’re assigned another IP address from the VPN server, hiding your actual one from websites and services.
- Mac VPN
- Windows VPN
- Linux VPN
- iPhone VPN
- Huawei VPN
- Android VPN
- VPN Chrome Extension
- VPN Firefox Extension
- VPN Edge Extension
- Android TV VPN
- Firestick TV VPN
- Apple TV VPN
- Dedicated IP VPN
- Port Forwarding
- What is My IP
- DNS Leak Test
- IPv6 Leak Test
- WebRTC Leak Test
- Support Center
- VPN Setup Guides
- Contact Us
- VPN Affiliate Program
- Student Discount
- Family Plan
- PureDome
- Developers (API)
- White Label VPN
- VPN Resellers Program
© 2023 PureVPN All Rights Reserved
We use 1st and 3rd party cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit “Cookie Settings” to provide a controlled consent.
Manage consent
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
| Cookie | Duration | Description |
|---|---|---|
| __stripe_mid | 1 year | This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any patment information on a server. |
| __stripe_sid | 30 minutes | This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any patment information on a server. |
| Affiliate ID | 3 months | Affiliate ID cookie |
| cookielawinfo-checbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”. |
| cookielawinfo-checbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”. |
| cookielawinfo-checbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other. |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”. |
| Data 1 | 3 months | |
| Data 2 | 3 months | Data 2 |
| JSESSIONID | session | Used by sites written in JSP. General purpose platform session cookies that are used to maintain users’ state across page requests. |
| PHPSESSID | session | This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. |
| woocommerce_cart_hash | session | This cookie is set by WooCommerce. The cookie helps WooCommerce determine when cart contents/data changes. |
| XSRF-TOKEN | session | The cookie is set by Wix website building platform on Wix website. The cookie is used for security purposes. |
functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
| Cookie | Duration | Description |
|---|---|---|
| __lc_cid | 2 years | This is an essential cookie for the website live chat box to function properly. |
| __lc_cst | 2 years | This cookie is used for the website live chat box to function properly. |
| __lc2_cid | 2 years | This cookie is used to enable the website live chat-box function. It is used to reconnect the customer with the last agent with whom the customer had chatted. |
| __lc2_cst | 2 years | This cookie is necessary to enable the website live chat-box function. It is used to distinguish different users using live chat at different times that is to reconnect the last agent with whom the customer had chatted. |
| __oauth_redirect_detector | This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality. | |
| Affiliate ID | 3 months | Affiliate ID cookie |
| Data 1 | 3 months | |
| Data 2 | 3 months | Data 2 |
| pll_language | 1 year | This cookie is set by Polylang plugin for WordPress powered websites. The cookie stores the language code of the last browsed page. |
performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Rakuten Advertising is a third party company that uses cookies on the website, you can view their privacy policy at this address: https://rakutenadvertising.com/legal-notices/services-privacy-policy/
| Cookie | Duration | Description |
|---|---|---|
| _ga | 2 years | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
| _ga_J2RWQBT0P2 | 2 years | This cookie is installed by Google Analytics. |
| _gat_gtag_UA_12584548_1 | 1 minute | This cookie is set by Google and is used to distinguish users. |
| _gat_UA-12584548-1 | 1 minute | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
| _gcl_au | 3 months | This cookie is used by Google Analytics to understand user interaction with the website. |
| _gid | 1 day | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. |
| _hjAbsoluteSessionInProgress | 30 minutes | No description available. |
| _hjFirstSeen | 30 minutes | This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. |
| _hjid | 1 year | This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
| _hjIncludedInPageviewSample | 2 minutes | No description available. |
| _hjIncludedInSessionSample | 2 minutes | No description available. |
| _hjTLDTest | session | No description available. |
| PAPVisitorId | 1 year | This cookie is set by the Post Affiliate Pro.This cookie is used to store the visitor ID which helps in tracking the affiliate. |
advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
| Cookie | Duration | Description |
|---|---|---|
| _fbp | 3 months | This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. |
| fr | 3 months | The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin. |
| IDE | 1 year 24 days | Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. |
| NID | 6 months | This cookie is used to a profile based on user’s interest and display personalized ads to the users. |
| test_cookie | 15 minutes | This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user’s browser supports cookies. |
| VISITOR_INFO1_LIVE | 5 months 27 days | This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website. |
| YSC | session | This cookies is set by Youtube and is used to track the views of embedded videos. |
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
| Cookie | Duration | Description |
|---|---|---|
| _app_session | 1 month | No description available. |
| _dc_gtm_UA-12584548-1 | 1 minute | No description |
| _gfpc | session | No description available. |
| 71cfb2288d832330cf35a9f9060f8d69 | session | No description |
| cli_bypass | 3 months | No description |
| CONSENT | 16 years 6 months 13 days 18 hours | No description |
| gtm-session-start | 2 hours | No description available. |
| isoCode | 1 month | No description available. |
| L-k26wU | 1 day | No description |
| L-KVHA4 | 1 day | No description |
| m | 2 years | No description available. |
| newVisitorId | 3 months | No description |
| owner_token | 1 day | No description available. |
| PP-k26wU | 1 hour | No description |
| PP-KVHA4 | 1 hour | No description |
| RL-k26wU | 1 day | No description |
| RL-KVHA4 | 1 day | No description |
| wisepops | 2 years | No description available. |
| wisepops_session | session | No description available. |
| wisepops_visits | 2 years | No description available. |
| woocommerce_items_in_cart | session | No description available. |
| wp_woocommerce_session_1b44ba63fbc929b5c862fc58a81dbb22 | 2 days | No description |
| yt-remote-connected-devices | never | No description available. |
| yt-remote-device-id | never | No description available. |