Cancel Private Internet Access With Minimum Hassle
My team and I tested over 300 VPNs for speeds, reliability, and security. From these, ExpressVPN is my top recommendation — it’s superfast, highly secure, and works great for streaming. Plus, you can try ExpressVPN risk-free since it’s backed by a 30-day money-back guarantee. If it doesn’t meet your expectations it’s easy to claim a refund.
How to Cancel PIA in 2023: Get an Easy Refund
When I asked for a full refund after using PIA for 25 days, it stood by its money-back guarantee. It was really no hassle to get my money back, and it didn’t even matter that I used a deal to get the cheapest PIA plan.
If you’ve tried out Private Internet Access (PIA) and you’re not 100% happy, canceling your subscription and getting a refund is quick and straightforward. When I tested it, the entire process only took 5 minutes — there was no pressure to continue my subscription.
Even if PIA isn’t for you, I advise you to keep your online activity secure with another premium VPN. There are plenty of alternative services offering features that may better suit your needs — while keeping you and your devices safe from hackers and other cyber threats.
My team and I tested over 300 VPNs for speeds, reliability, and security. From these, ExpressVPN is my top recommendation — it’s superfast, highly secure, and works great for streaming. Plus, you can try ExpressVPN risk-free since it’s backed by a 30-day money-back guarantee. If it doesn’t meet your expectations it’s easy to claim a refund.
Quick Guide: How to Cancel PIA and Get a Full Refund in 3 Easy Steps
- Cancel auto-renew on your subscription. Simply visit PIA’s website and sign in to your “Control Panel”. Select the option to turn off auto-renewal under “Subscription Overview”.
- Request a refund via customer support. Fill out a simple contact form, submit it, and wait for confirmation.
- Receive your full refund. After email confirmation, wait 5-10 business days to see your money back in your account. I only had to wait 3 days for mine.
Step-By-Step: How to Cancel PIA in 2023 and Get a Refund
The method to cancel and request a refund depends on how you signed up for Private Internet Access.
On PIA’s Website
This is the easiest method to cancel your subscription and request a refund, and lets you try PIA for free under the 30-day money-back guarantee. Each step is done directly through the “Client Control Panel” once you log in.
- Sign in. Visit PIA’s website and enter your account username and password. Then navigate to the “Subscription Overview” page.
Then click “Subscription Overview” to view your account information - Cancel auto-renewal. This will prevent your account from automatically renewing monthly/yearly (depending on your subscription).
You’ll still need to contact customer support to claim your refund after this step - Provide a reason. A new tab will pop up, prompting you to provide a brief reason. If you select “I have another reason”, you can enter a short comment in the box below.
I didn’t have a specific reason for canceling, so I left a general comment saying it didn’t meet my needs - Get in touch with PIA’s customer support. Click back into the original tab displaying the Control Panel. Here, claim your refund by selecting the option to contact a customer representative.
When you’re redirected to a new page, click “Contact Us” to proceed - Fill out the contact form. For “Department”, select “Account Support”. For “Subject”, I used “Account cancelation”. Have your order number ready — or one of the other payment identifiers listed above. I typed a message saying I’d canceled my subscription and would like to claim my refund.
You can find the version of the app or software you’re using in its settings. - Check your email. Response times may vary — but for me, it was less than 30 minutes before I got an email saying that my refund had been issued. The agent didn’t even ask any further questions; there was no pressure to reconsider.
Allow up to 10 days for the payment to be reflected by your payment institution — for me, it only took 3 days
On Android
If you signed up for PIA in Google Play, you need to cancel your subscription first through Google with the following steps:
- Sign in to the Google Play Store. Once you’re at the Google Play Store app, log in using your email address and password (if you’re not signed in already). If you’re already signed in, tap your profile icon at the top right of the screen.
- Pull up your subscriptions. Tap “Payments and Subscriptions” and then “Subscriptions”. Select the Private Internet Access subscription.
- Cancel your PIA subscription. Tap “Manage Subscription” then “Cancel subscription”.
Keep in mind — these steps will not automatically issue you a refund. Once you’ve finished canceling your subscription through Google Play, follow the steps for claiming your refund through PIA’s website above.
On iOS
If you signed up for PIA in the iTunes or iOS app, you need to cancel and request your refund directly through Apple.
One point to note — if your PIA subscription charge is still pending in iTunes, you won’t be able to request your refund until it is fully processed.
Follow these steps to cancel your subscription and request a refund through Apple:
- Go to settings. Open the “Settings” app on your Apple device. Then click your name and icon at the top of the screen.
- Tap “Subscriptions”. Once you’re there, you’ll see a list of apps you’re subscribed to. Tap Private Internet Access.
- End your PIA subscription. Tap “Cancel subscription”.
- Visit reportaproblem.apple.com. Once you’ve navigated to Apple’s support page, sign in to your Apple account.
- Click “Request a refund”. After you’re signed in, you’ll see a drop-down menu with the option to select “Request a refund”. Once you select that, it will list Private Internet Access along with your other apps or purchases that qualify for a refund.
- Complete and submit your request. Select Private Internet Access from the apps list — where it says “Tell us more…”, type in “I’d like to claim Private Internet Access’s 30-day money-back guarantee” and follow the instructions for submitting.
Best Alternatives to PIA in 2023
Now that you’ve canceled your PIA account and claimed your refund, you should consider another VPN service so you’re not left vulnerable online. Below is a list of some of the best VPNs currently available, all of which offer money-back guarantees.
Cancel Private Internet Access With Minimum Hassle
Private Internet Access (PIA) is a service that sells Virtual Private Network (VPN) to users to surf the Internet anonymously without having to worry their information might be stolen. If you feel Private Internet Access has let you down, here’s how you can cancel the service no muss no fuss and find more suitable alternatives.
How to Cancel Private Internet Access Right Away
You can end your Private Internet Access subscription and stop paying money to the service in no time with the help of DoNotPay. There are no thorough forms to fill in or customer services you need to call. To get rid of your Private Internet Access membership with DoNotPay, take these short steps:
- Log in to your DoNotPay account from any web browser
- Navigate to the Find Hidden Money section on your dashboard
- Type in Private Internet Access
As you see, it takes only these three steps to cancel any service automatically with DoNotPay at your side. The DoNotPay app lets you know immediately you’ve been unsubscribed from the service, so you can move on with your day and rest assured you won’t be charged for it the next billing month.
You can also connect DoNotPay with your email or bank account so that we can track all your memberships. That way, we can unsubscribe you from the services you’re not using and help you save money in the long run.
How Can You Cancel Private Internet Access on Your Own
If you wish to take a manual approach to unsubscribe from Private Internet Access, you can do it by:
- Using the Client Control Panel (CCP) on your PIA account
- Emailing the company
- Skipping the next payment (if you didn’t pay for PIA with Paypal, Google, Amazon, or your credit card)
Unsubscribing on the Company’s Website
To cancel Private Internet Access on your CCP, take the following steps:
- Sign in to your Client Control Panel
- Scroll down to the bottom of the page
- Click Cancel Subscription
- Provide mandatory feedback
- Choose Complete Cancelation
- Check if your cancelation is confirmed right away on the website
Sending Private Internet Access an Email
If you encounter issues with your PIA portal or feel safer to contact the company whose services you want to cancel, you can send PIA an email. To do that:
- Compose your cancelation request in a new email
- Send the message to [email protected]
- Wait to hear back from the company confirming your cancelation
Skipping the Payment
If you paid for your Private Internet Access through Google, Amazon, or using your credit card or Paypal account, your subscription will be renewed automatically. PIA also allows its customers to opt for a one-time payment method, in which case they just continue paying the service each month if they want to keep using it.
If you fall under this category, you can unsubscribe from PIA by not sending the payment email once the current billing month is over.
These are some of the non-recurring payment methods Private Internet Access allows:
For some of them, like OKPay, you can cancel your PIA subscription through your online account.
Can You Cancel With