How To Cancel Avast VPN? How To Claim Refund
Before you start, please read all the restrictions and limitations described in this Cancellation and Refund Policy. If you qualify for a cancellation and refund on your purchase, and you purchased the subscription directly from us through our online retail store or from Google Play, then please follow the instructions below:
List of available regions
We offer a 30 day money-back guarantee on subscriptions for certain Avast, AVG, CCleaner (including Defraggler, Recuva and Speccy) and HMA Solutions that end users purchase directly from us through our online retail stores or through Google Play. If your purchase qualifies, and you follow all the instructions in this Cancellation and Refund Policy within 30 days of the date of purchase, we will terminate your subscription and refund 100% of the price you paid for the then current Subscription Term.
We also allow you to cancel your subscription and request a refund (prorated for the unexpired or unused portion of the Subscription Term) if we provide notice to you that we are amending the End User License Agreement we entered into with you in respect of such subscription and/or Solution (the “ EULA ”), and you object to such amendment within 30 days of the date of such notice.
If your subscription is conditioned on you paying a fee or charge, and if we have not received payment by the 15th day following the payment due date, you will be deemed to have surrendered your license to use the Solution, and the license will terminate immediately without further action by you or us.
Requesting a Cancellation and Refund from Us .
Before you start, please read all the restrictions and limitations described in this Cancellation and Refund Policy. If you qualify for a cancellation and refund on your purchase, and you purchased the subscription directly from us through our online retail store or from Google Play, then please follow the instructions below:
Products Purchased from Us and Subscriptions You Terminate for Notified Amendments to the EULA . To request a cancellation and refund for a subscription you purchased from us through our online retail stores, or to terminate a subscription because you object to an amendment to the EULA we have notified to you, please find the confirmation email or invoice we sent directly to you in connection with your purchase, because it will tell you which Avast company you will need to contact ( which may not be the brand name on the Solution ) and will contain certain other information you must provide us in order to request your cancellation and refund. Then, click on the link below and follow the instructions on the linked page:
Products Purchased from Google Play . To request a cancellation and refund on a subscription and/or Solution you purchased from the Google Play app store, you must provide us with the email address you used in Google Play to purchase the subscription and/or Solution and the Transaction ID for the purchase. You can find the Transaction ID by: (i) finding the email sent to your Google Play account to confirm your purchase; or (ii) logging into the Google Payments portal at http://payments.google.com with the Google Play account you used for the purchase, and then finding the specific transaction in the Subscription and Services section. Once you have both the Google Play account email address and the Transaction ID, click here to request a refund from Avast , here for AVG , here for CCleaner , or here for HMA , and follow the instructions on the linked page.
Restrictions and Limitations .
Restrictions Regarding Products Purchased from a Reseller (including a Physical Store or Online Store (e.g., Apple App Store)) . To request a refund on a subscription and/or Solution you purchased from a physical bricks-and-mortar store, the iTunes app store or any other reseller (not mentioned above), rather than directly from us, please contact the reseller regarding its cancellation and refund policy and any request for a refund. We do not grant refunds on those purchases.
Restrictions Regarding Hardware . If you purchased hardware (for example, Avast Omni hub) you must first return the hardware before initiating the refund process. Please contact our support team for explanation and assistance regarding the hardware return process. You may cancel a pre-order of hardware at any point before the hardware is shipped to you.
Restrictions on Refunds to Resellers, Distributors and Channel Partners . If you purchased a subscription and/or Solution for resale to a third party, you have a right to receive refunds only if the right is granted by your Reseller Agreement, Distribution Agreement, Channel Partner Agreement or other agreement with us. Please review your agreement with us before requesting a cancellation and refund.
Other Restrictions . We do not grant cancellations and refunds for the purchase of any:
- Solution if you completed the purchase more than 30 days prior to the date you requested a cancellation and refund
- CD, DVD or other physical medium on which we provide a copy of a Solution, unless the physical medium is defective
- service we have fully performed prior to the date you requested a cancellation and refund
- Solution within 6 months after you have received a cancellation and refund for any prior purchase of the same Solution
- Solution with respect to which you have violated our Acceptable Use Policy
- Solution with respect to which you have violated our End User License Agreement
Dispute Resolution (EU Residents Only). If you are a consumer and live in the European Union and you purchased the subscription and/or Solution online from one of our companies based in the European Union, you may be entitled to address any dispute with us through an internet platform for online dispute resolution established by the European Commission (the “ ODR Platform ”). The ODR Platform is intended to facilitate out-of-court resolutions relating to online purchases of goods and services between consumers and traders based in the European Union. You will find the ODR Platform by following this link: http://ec.europa.eu/consumers/odr/ . Please note that our End User License Agreement requires that you first contact us and provide us with an opportunity to resolve your issue, before you initiate any dispute resolution process.
Related Information Regarding Consumer Products.
How To Cancel Avast VPN? How To Claim Refund?
If you have found a better VPN service than that of Avast, or if you just signed up for its free trial, then we are here to get you through the right procedure to cancel your Avast VPN subscription so that you are not charged for it any further.
A lot of people use VPN services for various purposes like accessing a website that is otherwise not available in their location, or just simply hiding their original IP address so that no one can identify them, and so on. While there are a lot of free VPN services available, they are not as secure and reliable as the paid ones like the Avast SecureLine VPN.
To cancel your Avast VPN subscription, log in to your Avast account on their site and head to the Subscriptions tile where you will find all your related active subscriptions. Look for the Avast VPN subscription that you wish to cancel, select the Unsubscribe option and then follow up accordingly.
There are many other ways of canceling your Avast VPN and you might also be hoping for a refund, for all these details, you will need to keep reading this article.
How To Cancel Avast VPN?
There are a few ways in which you can unsubscribe from your Avast SecureLine VPN subscription, and we are going to discuss all the major methods right here, so you can check them out to proceed with the one you are comfortable with.
How To Cancel Avast VPN From Account?
Here are the steps that the users are required to follow if they wish to cancel their subscription to Avast VPN, take a look and follow them properly.
1. First, head to the official website of Avast on your browser and sign in to your account.
2. Next, head to your “My subscriptions” tile to view the subscriptions that are ongoing on your account.
3. Among all the subscriptions, look for the Avast VPN subscription that you wish to cancel and select it.
4. Now, press the Unsubscribe button for the respective Avast VPN subscription.
5. Click on the Continue button and confirm your decision by again pressing the Unsubscribe button.
The details regarding the subscription you canceled shall be displayed on the screen, you can review them and then press the Close button you are already unsubscribed from the respective services and you will also receive a confirmation email regarding the same.
How To Cancel Avast VPN Via Customer Portal?
You can also visit the customer portal of Avast and enter your login credentials over there. Then click on the “Find Order” option and head to your Subscriptions page. Here, you will find the Unsubscribe button for your Avast VPN subscription which you can select and follow up as directed to terminate your respective plan.
How To Cancel Avast VPN On Android Devices?
If you are using an Android device and wish to cancel your Avast VPN services, here are the simple steps that you will be needed to follow.
1. Head to your device’s Google Play Store, and make sure that you are logged into the same account on which you purchased the subscription.
2. Tap on the hamburger icon to open the main menu.
3. Then, select the “subscriptions” option from the list.
4. You will see all your active subscriptions on the screen related to your account, look for the Avast VPN subscription.
5. Finally, tap on the “Cancel Subscription” option and follow up as directed to terminate your Avast VPN services.
How To Cancel Avast VPN On iOS Devices?
If you are an iOS device user and wish to revoke your Avast VPN subscription, here are the simple steps that you can refer to for this purpose.
1. Head to the App Store of your device and tap on your name at the top of the screen.
2. Go to the Manage Subscriptions section and look for your Avast VPN subscription.
3. Select your Avast VPN plan and tap on the Cancel Subscription option.
4. Follow up as you are directed to successfully terminate your subscription.
How To Get A Refund From Avast?
If you have unsubscribed from Avast and are eligible for any refund, you can apply for the refund request.
For this, you need to visit the support page of Avast on your web browser and select the “An Avast software product” option.
Then, click on the “Next” button and then select “30 days or less” to fill in the details in the form that appears. (Remember that you are applicable for a refund only if you cancel the service within 30 days of purchasing it. If the period of 30 days has passed, you will not be able to get any kind of refund.)
With the details you mentioned, you will also be required to attach a screenshot of the confirmation email of your respective order, and then you can submit the request.
Is There A Free Trial For Avast VPN?
Yes, Avast VPN offers its users to have access to a free trial of their VPN service for a period of 7 days from the time when they sign up for it. Along with this, they also receive a money-back guarantee for a period of 30 days which is applicable for all Android, iOS, macOS, as well as Windows devices.
How To Cancel Avast VPN Free Trial?
If you are going on with the free trial period of Avast VPN and do not want to be charged for the paid services, you will need to cancel your free trial before it ends.
For this, you have to log in to your Avast account on their website and head to the Subscriptions tile. Here you will find your Avast VPN subscription, tap on the Unsubscribe button under it and follow up with further instructions. Make sure that you cancel the subscription before the 7-day trial ends or money will be deducted from your linked account accordingly.
How Much Is Avast VPN?
Once you have crossed the free trial period of Avast SecureLine VPN, you will be charged an amount of $3.99 per month if you pick a long-term subscription of two or three years, however, if you only sign up for a one-year subscription, you will have to pay $4.99 per month.
Wrapping Up
With this, we hope that you will easily be able to terminate your services from Avast VPN no matter what. There are a number of ways for this so you will not find any difficulty proceeding with the cancelation, you can choose any method as per the device you have and as per the method you find convenient. For any other subscription that you wish to cancel, you can ask for our assistance at any time.
Related
Aiden Maxwell
Aiden is an entertainment enthusiast who loves to explore different online apps/ sites. As she is frugal, she knows how to spend money wisely. Instead of buying costly subscriptions, she proceeds with free trail first. She also knows when and how to cancel subscriptions. Writing is her hobby, so she shares how to cancel tutorials on cancelhow.com via blogs.
How Can I Cancel Avast Secureline’s VPN Subscription and Get a Refund?
So, you signed up for a VPN plan and now, you are not happy with the service. Is there anything you can do? Can you get your money back? Well, thankfully, there is and you are not going to be stuck with the provider. Even better, if you have decided to leave the VPN within the 30-day money-back period, you can get your money back. So, how can I cancel Avast Secureline’s VPN subscription and get a refund? We will answer that here.
Avast Secureline VPN Overview
The company is well known for offering security products but has now ventured out into the world of Virtual Private Networks. The provider is based in the Czech Republic and it is a member of the data intelligence sharing agencies. Being a company specializing in security, it does offer a good standard by using AES encryption and having DNS leak protection. However, there are some downsides to the provider. Among them the fact that it cannot unblock Netflix and BBC iPlayer, nor does it work in China or other highly censored countries. Avast SecureLine VPN is really not our favorite VPN as you can see in our in-depth review and if the above has put you off, read on below to find out how to end the plan.
Cancellation Policy
The cancellation policy of the provider states that you can cancel and be reimbursed, providing you apply to get your money back within a period of 30-days from signing up with the provider. Providing you meet the criteria set out in the policy, you should have no issues canceling and obtaining a refund for your Avast Secureline subscription. However, when compared to other providers, this one does make it very easy to find information. Therefore, you can follow our guide below.
How to Cancel an Avast Secureline Subscription?
To find out how to end your plan you have to head over to the help and support section on the website and type in “How do I cancel” You will see links for how to cancel and disable the continuous payment. Click on the link. For example, if you purchased via Digital River click that link. On the next page, click the link to be taken to the customer portal, and using the dashboard enter your order ID and password. You can find this information on the email confirmation sent to you when you purchased the plan. Once you have logged in, you will see “Your Subscriptions”. Choose the VPN and click on “Cancel”. That’s all there is to it, your payments will now end.
How to Get a Refund?
To get reimbursement from the company check the help pages and type in “request a refund”. Fill in the details on the form and then click on “Submit Request“. You should receive confirmation and be reimbursed in due process. This was our case when we tested.
Alternative VPNs to Consider
The three top providers that we highly recommend are ExpressVPN, NordVPN, or CyberGhost. All three providers offer a superb level of security, customer support, can help you to beat censorship, bypass geo-restrictions, and more. With military-grade encryption and blazing-fast servers, ExpressVPN would be our number one choice. It is an excellent choice for overcoming censorship anywhere in the world. Get the number 1 VPN – ExpressVPN now > Plus, you can use it for unblocking and streaming Netflix in different countries and much more. Unlike Avast VPN, as it will definitely not work well if your goal is to watch sport in streaming live in HD.
A professional writer with a Master’s degree in Mechanical Engineering. Since his youngest age, he loves everything related to internet, technology, fitness, games, and dogs! He joined our team in order to bring his deep knowledge in security services, among which VPN is of course a key component.